NAA Shipping Options and Policies

Shipping and Handling Costs for NAA Accessories and Firearm Parts Orders:

Due to rising shipping costs, NAA has changed our shipping options to better serve our customers.
Accessory and Parts Shipping options are listed below....
  • USPS $7.00  3-10 business days depending on destination. All orders will be shipped with delivery confirmation. (This is the default shipping method.)
  • 2 Day $15.00, 2 business days if item is in stock. (orders placed after 8 AM or on weekends/holidays will ship the following business day)
  • Overnight $25.00, 1 business day if item is in stock. (orders placed after 8 AM or on weekends/holidays will ship the following business day)

UPS options are not available for PO Boxes.
If selecting 2nd Day or Overnight - Please provide your physical address.

NAA's Policy on Guns Returned to the Factory

Dear NAA Customers:

NAA has a lifetime warranty on all NAA Mini-Revolvers and Guardian Pistols. We stand behind our products and will repair your firearm to like-new condition. We will replace any parts that fail during normal operations for the life of your gun.

We do ask that you pay the return shipping and handling. We strongly recommend that you have your local firearms dealer send the gun to us. The US Post Office allows us to return firearms to FFL firearms dealers via Priority Mail. This is the most economical way of returning a firearm for repair. Please refer to the chart below for the return shipping and handling charges. (This amount is what you would need to send to NAA for us to ship the firearm back to you and/or a dealer.)

RETURN SHIPPING COSTS
Mini-Revolver UPS (Signature Required) $25.00
Guardian Pistol UPS (Signature Required) $28.00
Mini-Revolver Priority Mail to FFL Dealer $9.00
Guardian Pistol Priority Mail to FFL Dealer $11.00

If the gun has been disassembled and needs to be reassembled, there will be a $20.00 fee. By disassembled, we mean that the side plate has been removed and/or internal components (trigger, hammer, etc.) have been removed.

We will replace any defective parts or parts that break during normal operation of the firearm at no cost to you. Parts that are missing or are damaged through neglect (for example, you run over your gun with a car and break the grips) you will be charged for.


What returns are subject to the shipping fee?

Return shipping is charged on all firearms sent to the factory for upgrades and repairs, except the following:

1. Firearms returned for repair (not upgrades) that were manufactured within the last two years. In most cases, if you purchased your firearm new from a dealer within the last year, your firearm will fall into this category. If not, we will notify you. You may call or email the serial number to us and we can check the manufacture date for you.

2. If you returned the firearm less than two months prior for warranty work and are returning it because of functional problems or Custom Shop problems, the fee will be waived.

Our goal is to provide you with high quality, reliable firearms. If you have comments, questions, or concerns, please contact us via phone at 800-821-5783, by mail or by Email at webmaster@naaminis.com.

Please click here to open our Customer Information Form.   Please print the form and fill it out. Send the form with your firearm to help us accurately process your request. The form requires Adobe Acrobat or Adobe Reader.

Please ship firearms and returns to:

     Attn: Customer Service
     NAA
     2150 S.  950 E.
     Provo, UT 84606

Please do not include extra grips, holsters, custom cases, etc. when sending in your gun. If you are sending in a mini-revolver, please include the cylinder(s) and, if you have one, the conversion cylinder.