It may come as a surprise to some of you to learn that this Soapbox was written over a week ago. Since then, it has been forwarded to Legal, Marketing, Engineering, etc. so that all can make relevant inputs. Following that, it was presented to a focus group to see how it "played" before I was ready to present it here.

     Testing, tweaking, more testing, etc… - where/when does it end? To some, such is the question surrounding our products; while we believe we have struck an appropriate balance between product design, engineering, materials and in-house testing, which every one of our firearms is subject to, you will have to be the final arbiter between cost and reliability.

     We are attempting to bring to market products that are both reliable and salable. We recognize the compromises we make (yes, we could test each piece with over 1000 rounds but choose not to) and are satisfied that our efforts are appropriate and our business model is sound.

     You, the customer, are invited, encouraged, compelled, obligated to complete your own training and testing to determine to your satisfaction the reliability of the weapon you carry. If you feel there is an issue with your gun, we will jump through hoops to resolve it. This is how we operate and we sincerely believe it serves both us and you well.